Effective and practical learning of customer-centric processes | Improved customer understanding
‘2100’ is a futuristic adventure in which the student travels to the forward in time to begin from zero in a huge corporation. The goal is to become the company’s CEO. Your success… or failure will depend on your capacity to listen to, help and take care of your customers.
‘2100’ is the first simulator specializing in developing customer service skills and recreates up to 27 “real” situations to work on a total of 17 skills.
The training ‘2100’ is currently available in the following languages: English, German, French, Spanish, Italian, Chinese, Turkish, Portuguese (Brazil), Russian, Arabic, Dutch.
Approximate training duration: 5 – 10 hours