CHRISTMAS

CHRISTMAS | ALREADY LIVE FOR TRAINING
Serious Business Game: Resilience for more resilience and assertiveness

CHRISTMAS Business Game:
Our new training assertiveness skills, resilience for more resilience and assertiveness

Learn the key skills and concepts to be more assertive in your personal and professional life. Strengthen your resilience for more stress resistance and assertiveness

Gamification Storyline: In this serious business game you and your employees train in the role of Jose Gabriel. A few hours before Christmas Eve dinner with his family, an unusual surprise occurs, leaving Jose Gabriel without his Christmas turkey.

In a race against time, Jose Gabriel embarks on a wild adventure through Mexico City. He meets a variety of characters to try to get his hands on the coveted Christmas dish for his family after all. The fate of their Christmas Eve together will depend on his ability to deal with conflicts successfully, to communicate confidently and to say “no” with persuasion.

Help Jose Gabriel on his journey through Mexico City! Show successful assertiveness to save the family evening.

The training Christmas is currently available in the following languages: English, German, French, Spanish.

Approximate training duration: 2 hours 3

Characteristics of the Serious Business Game:

Learn with game based didactic methods.
Applicable and practical contents.
Results-oriented learning with revolutionary gamificationtechnologies.
Use the simulations for experience-based learning.
Flexible, intuitive to use, fast and easy to train.
An exciting gamification storyline facilitates targeted learning.
A unique learning experience!

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All important information at a glance!

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Methodology:

The developed game-based learning method is a combination of 3 elements:

High quality content equivalent to a two-day on-site course, with a strong practical focus that is useful and directly applicable to the work
The use of gamification techniques in terms of story telling, ranking motivation, scoring, different learning and game levels, and incentives through recognition and awards. This makes the training a motivating and exciting learning experience. This directly promotes the intrinsic motivation to learn on your and your employees’ side.
Practical exercises that allow you as a participant to practice directly in a safe and motivating environment and to implement the practical knowledge. You will receive detailed feedback in the form of individual learning loops.

Knowledge and skills:

With the help of the realistic simulations and characters in the serious business game CHRISTMAS an effective knowledge transfer is achieved with this training. The gamified training elements stimulate a targeted didactic learning process.

Here it is possible for you and your employees as participants to practice the most important skills and concepts that are necessary to be more assertive:

Effective communication, empathy, interpersonal relationships,
Problem solving, decisiveness.
Coordination, result orientation,
Understanding cause-effect chains better,
Planning, decision making, problem solving

Further integrated capabilities:
Analytical thinking, negotiation and change management, better ability to focus on key issues, initiative, organizational competencies, selfconfidence, self-awareness, self-control,

Overview of contents:

The training course teaches all personality types how to best show assertiveness in different situations:

Advantages of positive assertiveness and consistent action
To better assess situational attitudes and general types of behaviour: passive, aggressive, assertive.
How to deal with conflicts in a robust manner
Steps to building an assertive message
Tips to say “no” and stick with it
Step by step we will guide you through the case studies and simulations to expand your assertiveness.

Objectives | Why CHRISTMAS?:

CHRISTMAS is aimed at all those who want to improve the way they approach interpersonal relationships, defend their own interests and assert their opinions. The training is applicable and useful in both professional and personal environments. Thanks to this course:

Identify and understand different types of behaviour in dealing with conflicts (for example, passive, aggressive or assertive).
Learn to deal with conflicts in an assertive manner.
Learn how to say “no” firmly and stick to it.
Discover the practical four-step method for creating an assertive message.
Learn tips and tricks to act consistently and reach your goals with conviction.

Training Modules

Modul I: Advantages of assertiveness.
Modul II: Identification and handling of different types of attitudes and behavior
Modul III: How to deal with conflicts with assertiveness
Modul VI: Steps to building an assertive message.
Modul V: Instructions on how to say “no” consistently.

Assertiveness is something completely different from aggressiveness, although the inability to assert oneself can cause feelings of failure and anger. And assertiveness is something that causes difficulties for many of us. Sometimes we prefer to avoid conflict of any kind, and may find it difficult to challenge others in a clearly thought-out way. It may be easier to resort to overt aggression, sarcasm or passive distance.

Assertiveness training using the Serious Business Game is designed to help you interact more effectively with colleagues, managers, customers and everyone else you come into contact with. In a practical and supportive environment, you can practice techniques and methods that will have a direct impact on your work and life.

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The advantages of assertiveness

One of the main advantages of positive assertiveness is that it can help you to become more confident as you gain a better understanding of who you are and the value you give to others.

Assertiveness offers a number of other advantages that can help you both at work and in other areas of life. Generally assertive people:

Are excellent leaders. They achieve common goals by treating people with fairness and respect, and in return are treated by others in the same way.
Are personalities with whom one would like to work together and who are respected in a common dialogue.
Negotiate successful “win-win” solutions. You are able to recognize the value of your counterpart’s position and can quickly find common ground with him.
They are better decision makers and problem solvers. They feel empowered to do whatever is necessary to find the best solution to the problems they encounter.
They are courageous and motivated. You are self-confident and resilient, you feel resistant if things do not go as planned or as expected.

What is CHRISTMAS’s focus group?

CHRISTMAS is aimed at all people, employees, who want to improve their interpersonal relationships by defending their interests and asserting their opinions. Both in their personal and professional lives.

Assertiveness is based on balance. It requires being open about one’s wishes and needs, while at the same time considering the rights, needs and wishes of others. If you are assertive, you are self-confident and draw strength from this to communicate your point of view firmly, fairly and with empathy.

How do you make it work? What are the IT requirements?

1. The only thing you need to use this business game training is an end device with internet access.
2. You can access our performance-optimised business game platform at any time, from anywhere in the world via your individual user profile or integrate the business game training into your LMS (Cornerstone, Moodle, SAP Success Factors, etc.).
3. You will receive regular reports on the progress of your participants and training groups. This allows you to keep an overview at all times and motivate your teams in a goal-oriented manner

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