Privacy policy

Last updated: July 2026

ARC Economic Solutions operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ARC Economic Solutions is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect

We may collect or process the following categories of personal information:

  • Contact details: name, address, phone number, email
  • Financial information: payment details (processed securely by Shopify)
  • Account information: username, password, preferences
  • Transaction information: items viewed, purchased, returned
  • Communications: customer support inquiries, emails, messages
  • Device and usage information: IP address, browser type, cookies, log files, interactions with Services

Shopify automatically collects device information (such as IP address, browser type, time zone, cookies, log files, and browsing behavior) to help us operate the store securely and efficiently.

2. How We Use Your Personal Information

We use your personal information to:

  • Provide, tailor, and improve the Services
  • Process transactions and deliver digital content
  • Communicate with you (support, updates, legal notices)
  • Marketing and advertising (where legally permitted)
  • Security and fraud prevention
  • Legal compliance and regulatory obligations

3. Communicating with You

We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

Use of Contact Information: ARC Economic Solutions publishes contact details, including email addresses, solely for legitimate customer inquiries, legal compliance, and exercising your rights under applicable law. Any use of our published contact information for unsolicited marketing, spam, or automated scraping is strictly prohibited. To reduce abuse, email addresses displayed on our website may be obfuscated or provided via secure contact forms. These measures protect against automated crawlers and spam bots while ensuring legitimate users can reach us.

For contractual restrictions on misuse of contact information, please see Section 13 – Prohibited Uses of our Terms of Service.

4. Sharing Your Information

We share your personal information with Shopify to power our store. Shopify may store and process data in Canada, the United States, and other jurisdictions. This may involve international transfers of your personal data outside the EU/EEA. Shopify is certified under frameworks that ensure adequate protection of your data.

We may also share information with service providers (e.g., payment processors, IT support) strictly for operational purposes. We do not sell your personal data.

5. Cookies and Tracking Technologies

Our Services use cookies, pixels, and similar technologies to:

  • Enable secure login and account functionality
  • Remember preferences and improve user experience
  • Analyze traffic and usage patterns
  • Deliver relevant advertising (where permitted)

You can manage cookies through your browser settings. Disabling cookies may affect functionality of the Services.

6. Your Rights and Choices

Depending on where you live, you may have rights under GDPR and other laws, including:

  • Right of access – request a copy of your personal data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”) – request deletion of your data
  • Right to restriction of processing – limit how we use your data
  • Right to data portability – receive your data in a structured format
  • Right to object – object to processing, including direct marketing
  • Right to withdraw consent – withdraw consent at any time

You may exercise these rights where indicated on the Services or by contacting us at legal@arc-institute.com. By using our contact details, you agree to use them only for lawful purposes, including customer support inquiries, exercising GDPR rights, or legal/regulatory correspondence. Any misuse of contact information may result in legal action and constitutes a breach of our Terms of Service.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

For questions or to exercise your rights, contact us at: legal@arc-institute.com ARC Economic Solutions, Calle Virgen del Mar 37, 30889 Calabardina, Murcia, Spain